Our business philosophy


Collision repair is an extremely competitive and difficult industry, which is why it is imperative that our company is constantly developing and improving to suit its customer’s ever-evolving requirements. Automotive collision repair is a marketplace that requires continual improvement in work practices, costs, health and safety and environmental considerations. As repairers we have faced our fair share of company and competitor battles, but this has lead to more innovative thinking to further satisfy our customer demands.  We find these challenges highly satisfying and thrive on improving our company.

We know that it is traumatic to be involved in a motor vehicle accident and we strive for an elite level of customer service. Terry Carpenter and his team’s aim is to alleviate the stress and worry involved in navigating your way through the motor vehicle repair maze.

For a free, no obligation appraisal give us a ring on (03) 9497 4200.