(03) 9497 4200 · 357 Darebin Road, Thornbury VIC 3071
It is just last week that I took delivery of my Subaru Outback vehicle after Super Tek had completed works on a small front end damage claim. All is well with my vehicle, however, I wanted to thank you and your staff for not only an extremely Professional and Satisfactory conclusion to my Insurance Claim, but indeed the manner in which I had been treated by your staff.
My first contact with Super Tek was with a very pleasant Lady at your Reception Desk. Alas, I do not recall her name, but I can assure you that her manner towards an enquiring customer was very informative and reassuring. My next ‘exposure’ to Super Tek was with your Ben. How good is he ? Ben was instrumental in assuring that my association with Super Tek and the completion of my Damage Claim was made to be as simple and straightforward as is possible. But, not least of all, it was Ben who was able to ensure that I was able to borrow one of your MG vehicles for the duration of the works as scheduled. This was very, very convenient for both my wife and I to continue with our numerous appointments – mostly medical !
And so, it was even when I needed to contact Super Tek to confirm the completion of the works on my vehicle that I indeed spoke to your good self. Again, a very pleasant, helpful and Professional attitude was afforded to myself.
Thank you again Mr Carpenter. Although I hope that I have no further need for your good services in the future ! Perhaps I will take more care when parking my vehicle in those ever ‘shrinking’ parking spots ! Nonetheless, any association I have had with Super Tek has been shown to be one of a much Professional and pleasant experience. Perhaps even Super !
Kindest regards not only to your good self but also to your staff who were of such help to me being such a novice in these matters.
Brought our Mazda 6 in for an accident repair with Terry and his team. Couldn’t be more satisfied with the service! Terry was hands on and took the time to walk me through the process to make sure it was easy and painless. Him and his team are genuinely passionate about their services and made me feel really assured with leaving the car in their hands. Got the car back within the timeframe specified and the finished product was excellent.
Their workmanship and service really speak for themselves – would highly recommend Super Tek!
Great service from the beginning to the end. We have used services from Super Tek twice so far, the first time about 9 years ago and the second time just 2 months ago. In both cases we have been impressed by the level of professionalism and experience of the team at Super Tek. The quality of the repairs was absolutely fantastic. Terry, the Managing Director, treated us with utmost respect and delivered on everything he promised. We have been extremely satisfied with Super Tek and strongly recommend everyone to use their services.
A very big thank you to Terry and the team at Super Tek. They did an amazing job at fixing my beloved car and it looks better than new! They made it stress free and gave me a loan car so i could still get to work and back. Amazing team, amazing repair and fantastic communications. thank you all so very much
I would like to thank Terry and the team at Super Tek. I recently had the misfortune of having an accident. Terry made the whole process stress free and very efficient. I left my car in his capable hands and was given a loan car to help me get around. Terry updated me frequently with information in regards to my car. The end result was fantastic on my Audi and I can only highly recommend this amazing place. Super Tek is your go to place for excellent repairs and service. Thanks for a great experience.
To Terry, Ben and the team at Super Tek. I can’t thank you enough for your exceptional customer service. Nothing was too much- you showed a genuine interest in helping me out and provided a range of solutions. Work was A1! Thanks again and I highly recommend Super Tek. Regards, Fonda
After googling various repair centres and reading a lot of reviews, I decided to take my car to Super Tek. Terry and his team provided such an outstanding service and definitely delivered beyond my expectation. I highly recommend anyone (especially Subaru drivers) looking for a repair centre after any sort of collision. Would definitely come back here again (but hopefully I won’t need too! =p)
Fantastic service! After our car was involved in an accident and in need of repair, I contacted Super Tek in the hope that they could fit us in. Terry was incredibly accommodating, and the team went above and beyond to repair our car ahead of schedule. The car looks better than it did before, and was sparkling clean on collection. Highly recommend, thanks Super Tek!
I would recommend Super Tek to anyone that expects impeccable panel work for their Subaru, European or other motor vehicle and for customer service like it should be. I have had the pleasure of being a Super Tek customer and I will now only use this co. for any future panel repair for my vehicles. I presented a new car with extensive list of problems, Terry and his professional staff made it brand new again. I am extremely grateful for their care and patience taking on this large job. Thanks to Super Tek for restoring my car and my faith in old fashion service. Congratulations on such a great job!
I would definitely recommend Super Tek – Terry Carpenter looks after you from start to finish making sure you’re comfortable and aware of what’s going on, very friendly and confident in every dealing I’ve had with him. Organised a loan car for me without hassle and when my car was fixed, made me aware of a slight issue with my tail light and fixed it the following day free of charge! Super Tek goes above and beyond with customer service and the work done to my car was of high quality and standard. Thanks so much Terry and crew!